We appreciate any comments or concerns you might have
regarding convenience, content
and the overall effectiveness of
our new website. Please submit comments to survey@bchosp.org.
If you are having a
problem during your stay, please contact the Staff Services Department at
extension 4202 to assist you in addressing the problem. If you need
assistance after hours, please ask for the nursing supervisor.
We measure how well we have met patients’ expectations through the use
of an outside agency. You may receive a call from HealthStream Research after you have been discharged from our facility. Please
share your comments with them. Your private responses to the survey will
be kept anonymous and confidential. All of the information you provide
will be used as part of our ongoing efforts to improve patient care. No
one at the hospital will be able to trace your responses to your name.
Your honest feedback will help us improve services for all of our
patients.
The telephone number you provided and the area where you were treated
will be shared with HealthStream Research; however, we will not share
any other personal information about your care or your medical status.
For those of you with caller ID, a number beginning with (410) and
Jackson will be displayed; please take this call. Your input is
important to us.
If you have questions, please contact the Staff Services Department at extension
4202. Thank you in advance for your support of our quality improvement
efforts.